Choosing a Continuing Care Retirement Community

PHYSICAL ENVIRONMENT
☐ Is the community clean and well maintained?
☐ Is ample parking available for residents and visitors?
☐ Are exterior maintenance, snow removal and landscaping included in the monthly fee?
☐ Are there multiple floor plans available?
☐ Can residents decorate their cottages, condos, apartments, studios or suites according to their personal tastes?
☐ Is the community pet friendly?

LEVELS OF CARE
☐ What levels of care does the community offer?
☐ Independent Living?
☐ Personal Care?
☐ Assisted Living?
☐ Skilled Nursing Care?D Short-Term Rehabilitation? D Memory Care?
☐ Do residents have access to in-home care should it be needed?

RESIDENT AND STAFF INTERACTION
☐ Is the community well staffed overnight?
☐ How does the community handle residents who need additional care and support?
☐ Do staff members undergo screenings and background checks prior to employment?
☐ Are housekeeping and laundry services provided?
☐ Are transportation services available?
☐ Do caregivers interact with residents in positive ways? D What is the staff-to-resident ratio for each level of care?

FEES AND COSTS
☐ What services are included in the monthly fee?
☐ What services are available for an additional fee?
☐ What are the fees?
☐ How often do resident rate increases occur?
☐ Are there multiple contract options?
☐ Do some contract options offer entrance fee refunds?

DINING SERVICES
☐ Does the dining room look and smell inviting?
☐ Are the dining room tables, chairs and linens in good condition?
☐ Are residents allowed to invite guests for meals?
☐ Can residents select their own meal times, or are there designated meal times?
☐ Are three daily meals, snacks and beverages included in the monthly rate?
☐ Does resident committee work with the dining staff to develop menus?
☐ Can the community accommodate special dietary needs?
☐ Is there a dietician or nutritionist involved in meal planning?

LOCATION
☐ Is the community conveniently located for friends and family to visit?
☐ Is the community in a safe neighborhood?
☐ Are there shopping, dining and entertainment options near the community?
☐ Is the community near preferred medical providers?

OVERALL IMPRESSION
☐ Does the community look and feel like a place you could call home?

Source: www.whereyoulivematters.org. a senior living resource powered by the American Seniors Housing Association (ASHA).