Choosing A Memory Care Facility

Use this checklist to review options

When choosing a memory care facility, there are a number of factors to consider, including the staff, the facility, the programs and the type of treatment residents receive. Use this checklist to review facilities.

STEP 1 - Call Facilities and Ask Questions

❑ Are families encouraged to participate in care planning?

❑ Do staff members communicate openly with families?

❑ Are families informed of changes in the resident's condition of care needs?

❑ Is personal care and assistance provided?

❑ Is medical care provided?

❑ Is care personalized to meet specific resident needs, abilities and interests?

❑ Is the staff specifically trained in dementia care?

❑ Is there a physician and/or nurse practitioner on the premises and a registered nurse or licensed practical nurse on site? At all times?

❑ What is the ratio of residents to staff?

❑ Is staff equipped to handle challenging behaviors?

❑ Are planned activities scheduled, and do they actually take place?

❑ Are activities designed to meet specific needs, interests and abilities of residents?

❑ Are activities available on the weekends or in the evening? Is transportation available for medical appointments or personal shopping?

❑ Is physical, occupational, speech and recreational therapy available?

STEP 2 - Visit Facilities and Observe

❑ Do residents appear comfortable, relaxed and involved in activities?

❑ Are residents well groomed, clean and dressed appropriately?

❑ What is the rate of falls for residents?

❑ Is the facility free of unpleasant odors?

❑ Is there indoor space available for residents to move around freely?

❑ Are both the indoor and outdoor areas safe, secure and monitored?

❑ Is there a designated family visiting area?

❑ Are the resident rooms clean and spacious?

❑ Are residents allowed to bring personal items with them, such as photos and bedding?

❑ Is the food appetizing?

❑ Is the dining area a pleasant environment?

❑ Can family and friends join residents for mealtime?

❑ Can the facility accommodate special dietary needs?

❑ Does staff provide assistance with feeding if necessary?

STEP 3 - Ask More Questions and Decide

❑ Are family and friends able to participate in resident care?

❑ Do the visiting hours work for the family?

❑ What is the discharge policy? Ask about any situation or condition that would lead a resident to be discharged, including behavior changes and financial circumstances.

❑ Is staff available to escort residents to the Emergency Room, if needed?

❑ Is end-of-life/hospice care available on site, if needed?

Source: Information adapted from the Alzheimer's Association. For additional assistance with care decision making, contact the Alzheimer's Association 24/7 Helpline at 800-272-3900 or visit www.alz.org.