Choosing A Nursing and Rehab Center

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Use this checklist to review options:

PHYSICAL ENVIRONMENT

Are public areas and resident rooms clean and comfortable?

Is ample parking available for visitors?

Are private rooms available?

Does the community have a pet?

❑ Does the community have safety features, such as handrails and grab bars?

Are the exits clearly marked?

RESIDENT AND STAFF INTERACTION

How many Registered Nurses (RNs), Licensed Practical Nurses (LPNs) and Certified Nursing Assistants (CNAs) are on staff?

❑ What type of education and training do staff members have?

Do all staff members undergo screenings and background checks prior to employment?

How does the community handle residents who need additional care and support?

Is there a care plan developed for every resident?

Are care plans reviewed and updated by providers and family members?

Is the interaction between residents and staff members warm and respectful?

What is the staff-to-resident ratio for each level of care?

Do staff members respond to residents' requests for assistance promptly?

What is the staff-to-resident ratio at night and on weekends?

CERTIFICATION AND LICENSURE

What levels of care does the community offer?

Skilled nursing care?

Short-term rehabilitation?

Memory care?

Is the facility Medicare and Medicaid certified?

Are the home and its current administrator licensed?

FEES AND COSTS

What services are included in the daily fee?

What services are available for an additional fee? What are the fees?

How often do rate increases occur?

DINING SERVICES

Does the dining room look and smell inviting?

Are there enough staff members available to assist residents during meals?

Are the dining room tables, chairs and linens in good condition?

Are residents allowed to invite guests for meals?

Can residents select their own meal times, or are there designated meal times?

ACTIVITIES AND PROGRAMS

Are activities scheduled throughout the day and evening?

Are fitness classes offered?

Are there dedicated spaces for resident clubs and informal gatherings?

LOCATION

Is the community conveniently located for friends and family to visit?

Is the community near preferred medical providers?

OVERALL IMPRESSION

Does the community look and feel like a place you could call home?

Sources: www.whereyoulivematters.org, a senior living resource powered by the American Seniors Housing Association (ASHA) and www.medicare.gov. Medicare's Nursing Home Checklist 

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